FAQ

1 HOW  DO I PLACE MY ORDER?
When you finished your item selection. After click add to cart or buy now button and next steps.


2 DO YOU CHARGE SHIPPING COST?
We offer free shipping on orders over $50. We charge a flat $5 shipping fee on orders under $50.


3 WHAT IS YOUR SHIPPING TIME AND PROCESS?
Transit time is 2 - 7  business days,  handling time is 1 - 2 business days. we use USPS or UPS to Deliver your products.


4 WHAT ABOUT RETURN PROCESS AND TIME?
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. email us at info@incrementalproducts.com for return related information.


5 WHEN WILL I GET MY REFUND?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.


6 WHAT ARE THE PAYMENT METHODS YOU ACCEPT?
Visa, Mastercard,  American Express, Diners Club, Shopify Pay, Discover


7 HOW SECURE IS MY PERSONAL INFORMATION?
By SSL we secure your personal information.


8 Is there any other way I can contact you?
Email: info@incrementalproducts.com
Call: 253-237-4267
Business address: 3871 Paseo del Prado, Boulder, CO 80301